Responsible Gaming
Gambling is entertainment, not a way to make money. At Heaps O Wins we want every player to stay in control, so this page collects the practical tools and free support services available to Australians.
Set your limits before you play
- Decide on a fixed entertainment budget per week and never exceed it
- Never chase losses - a losing streak is not a signal to deposit more
- Set a time limit and use your phone's timer as a reminder
- Keep gambling money separate from money meant for bills and savings
Know the warning signs
Borrowing money to gamble, hiding play from family, gambling to escape stress, or feeling restless when not playing are early warning signs. Recognising them early makes it much easier to step back.
Tools casinos must offer
Reputable operators provide deposit limits, session reminders, cool-off periods and self-exclusion. Use them. Asking a casino to lower your deposit limit takes effect immediately; increases always come with a cooling-off delay.
Free help in Australia
- Gambling Help Online - free confidential counselling 24/7, call 1800 858 858 or visit gamblinghelponline.org.au
- BeGambleAware - self-assessment tools and advice at begambleaware.org
- Gambling Therapy - online support in multiple languages at gamblingtherapy.org
Protecting minors
Keep casino accounts logged out, use device-level parental controls and never treat gambling games as games for children. If you are worried about a young person, Gambling Help Online can advise on the first steps.
