Contact Us
Questions about a review, a bonus code or a correction? The Heaps O Wins team reads every message and replies within one business day.
The fastest way to reach us is by email. Write to [email protected] and include "Heaps O Wins" in the subject line so your message is routed to the right editor.
What to include
- The page or review your question relates to
- The casino name and, if relevant, your account email with that casino
- Screenshots for banking or bonus disputes - please remove personal details before sending
Partnerships and corrections
We do not accept paid placements, but we do welcome data corrections. If you represent a casino listed on this site and your terms have changed, send the updated terms to our editorial inbox and we will verify and update the review within five business days.
Player support
Please note that we are an information site, not a casino. We cannot access casino accounts, release funds or reverse transactions. For account issues, contact the casino's own live chat first - it operates 24/7 - and only contact us if the operator remains unresponsive.
